Ms. Angeliki Katsapi is an internationally active certified auditor for quality and safety management systems in healthcare and medical tourism services. She is the Executive Director of Swiss Approval International (the Swiss Certification Body) in the Hospitality and Healthcare sectors and the Managing Director of Swiss Approval Technische Bewertung S.A. (Certification Center of South East Europe- Middle East). She is an International Assessor of the German Certification Body, Temos International and responsible of the representation office of Temos International in Greece and in Cyprus. Furthermore, Ms Katsapi had studied Nursing Science, holds an MSc in Health Informatics and Healthcare Management, she is an IRCA certified Lead Auditor and, worldwide acknowledged Lead Tutor for ISO 9001:2015 QMSLA, and BS EN 15224:2016.
Ms Katsapi is an expert in Quality Management Systems and Quality Assurance in Healthcare and Medical Tourism having 6 years of experience as a leading assessor, trainer and/ or consultant in various countries as Turkey, Brazil, China, Hungary, Ukraine, Iran, Germany, Cyprus, Albania and Greece.
She has been working in pilot projects focusing on Healthcare – related quality issues such as the accreditation program of UKAS (United Kingdom Accreditation System) for the European Directive EN 15224 regarding Quality Assurance Management in Healthcare services.
In the past, she has been holding executive positions in the Greek Healthcare sector such as:
– the position of Business Planning and Development Director of Health Units S.A. (a State Owned Enterprise), Total Quality Director of the Olympic Village Polyclinic in the period 2005-2012
– several senior management positions as a Member of various ‘E- health’ projects’ Workgroups and Review Committees on behalf of the Healthcare Ministry and Information Society S.A. for EU funded projects.
– employed by the Ministry of Health and Social Solidarity during the period 2002-2005 undertaking project management duties for 3rd European Support Framework projects.
SWISS APPROVAL INTERNATIONAL is a world leader in the field of Technical Inspection and Certification sector, incorporating experience, scientific expertise, innovation and technical know-how, principally in the area of South East Europe and Middle East.
Swiss Approval International Group of Companies is progressively constituted over the last 15 years, as a result of knowledge unification and integration between different companies, in different Countries, with an enormous experience in the fields of Inspection and Certification services. (www.swissapproval.ch)