Workshop on the New ISO Certification for Healthcare ISO 9001:2015 BS EN 15224
| Time | Activities |
|---|---|
| 9:00 AM | Welcome & Introduction |
| 9:30am | Quality and Patient Safety a. Definition b. Facts and Figures |
| 9:45 AM | Quality Management Systems in Healthcare a. Quality Objectives b. Certification / Accreditation Programs and Internationally Recognized Standards |
| 10:00 AM | COFFEE BREAK |
| 10:30 AM | Development and Implementation of the European and International Standards and Quality Management Systems in Healthcare Services |
| 11:00 AM | Overview of BS EN 1224 a. Quality Management for Healthcare b. Principles c. General Requirements d. ISO 9001:2015 vs EN 15224 |
| 11:30 AM | Basic Elements of BS EN 15224 Standard a. Top Management Responsibility b. Resource Management – Medical Equipment c. Basic Principles of Technical Management and Safety in Healthcare Facilities d. Patient/Customer-Related Procedures – Management Procedures |
| 12:30 PM | LUNCH |
| 1:30 PM | Patients’ Safety and Healthcare Risks’ Management Methodologies a. Clinical Application and Implications b. Clinical Risk Management |
| 2:30 PM | Measurement, Analysis and Improvement a. Risk Analysis b. Quality Outcomes |
| 3:00 PM | EXERCISES |
| 3:30 PM | How to get Started with QMS (BS EN 15224) a. Awareness b. Baseline Assessment c. Planning d. Execution e. Monitoring and Evaluation |
| 4:30 PM | Open Forum |
| 5:00 PM | Closing |