Risk Management in Health Care
DISCUSSION TOPICS
ESSENTIALS OF RISK MANAGEMENT
• What is the definition of risk?
• What is risk management?
• What are the focus areas of risk management that relates to provision of health care services?
• What is the design of a risk management program?
RISK ASSESSMENT
• What is the purpose of a risk assessment?
• What are the key determinants of risk assessment?
• What are the different risk assessment methods?
• What is the method for conducting a “Hazard Vulnerability Analysis”
HAZARD VULNERABILITY ANALYSIS (HVA)
• What is the role of facility inspection in conducting and HVA?
• What is the purpose of an HVA?
• What is the method for conducting a HVA
FAILURE MODE EFFECT ANALYSIS (FMEA)
• What is the purpose of an FMEA
• What is the method for conducting a FMEA?
• What are risk reduction solutions and how do they related to FMEA?
ERROR PROOFING
• What are the concepts of error proofing?
• What are the determinants of human errors?
• What is the role of human factor engineering and ergonomics in error proofing?
• What are health care examples of error proofing
TOOLS AND METHODS
1. ESSENTIALS OF RISK MANAGEMENT
• Design of risk management program
2. RISK ASSESSMENT & TOOLS
• Completion of risk assessment tool
3. FAILURE MODE EFFECT ANALYSIS (FMEA)
• Completion of FMEA table
4. ERROR PROOFING
• Identification and categorization of human errors
| Time | Activities |
|---|---|
| 8:00 - 8:30 | Participant Arrival |
| 08:30 – 09:00 | Introduction to Patient Management & Quality Assurance |
| 09:00 – 9:30 | Workshop Proper Administrative Issues Workshop Objectives Ground Rules Plus Delta |
| 09:30 – 10:30 | Essentials of Risk Management |
| 10:30– 10:45 | Break |
| 10:45 – 12:00 | Risk Assessment |
| 12:00 – 13:00 | Lunch |
| 13:00 – 13:30 | Risk Assessment Continued |
| 13:30 – 15:15 | FMEA |
| 14:15 – 15:15 | High Risk Medications |
| 15:15 – 15:30 | Break |
| 15:30 – 16:45 | Error Proofing |
| 16:45 – 18:00 | Three Day Workshop Review Wrap Up Adjournment |
