Upcoming Workshops
January 8, 2020healthcore admin
December 6, 2019healthcore admin
| Time | Activities |
|---|---|
| 8:00 AM | Registration |
| 08:30 AM | Welcome & Introduction |
| 09:00 AM | Overview on Health Tourism Industry & Its Opportunities |
| 10:00 AM | Break |
| 10:30 AM | Infection Risks and Communicable Diseases Associated with Aesthetic Centers & Beauty Salons |
| 11:00 AM | Importance of Cleaning, Disinfection & Packaging |
| 12:00 NN | Lunch |
| 1:00 PM | TESDA trainings, requirements, and assessments for beauty salons |
| 2:00 PM | Steam Sterilization Process & Sterilization Monitoring |
| 2:30 PM | Hand Hygiene Guidelines & Recommendations |
| 3:00 PM | Break |
| 3:30 PM | Occupational Health & Safety |
| 4:30 PM | Open Forum |
| 5:00 PM | Closing & Awarding of Certificates |
July 2, 2019healthcore admin
DAY 1
| Time | Activities |
|---|---|
| 8:30 - 9:00 am | Registration |
| 09:00 - 9:15 am | Introduction of Faculty & Participants |
| 9:15 – 9:45 AM | Orientation about Accreditation - Structure - Programs & Activities - Benefits of Accreditation |
| 9:45 – 11:00 AM | Governance and Leadership - The governing body’s responsibilities for the quality and safety of services provided in a dialysis center |
| 11:00 –11:15 AM | COFFEE & TEA BREAK |
| 11:15 – 1:00 PM | Human Resource Management - Human resource planning and requirements - Recruitment process and professional development for staff |
| 1:00PM – 1:45 PM | LUNCH |
| 1:45 – 3:00 PM | Facility and Risk Management - Process of planning, designing, development and maintenance of the infrastructure to ensure optimum quality and outcomes - Safety and security plan - Preventing avoidable harm or risk of harm |
| 3:00 – 3:30 PM | Information Management System - Effective information management system that is able to capture, transmit, store, analyze, utilize and retrieve information as and when required for improving clinical outcomes |
| 3:30 – 3:45 PM | COFFEE & TEA BREAK |
| 3:45 – 4:45 PM | Continual Quality Improvement - What are the quality and safety improvement programs that will promote patient safety and quality of care - Performance indicators and benchmarks in evaluating the Quality Program |
| 4:45 – 5:30 PM | Patient Assessment and Care - The requirements and processes in the assessment and care of patients |
DAY 2
| Time | Activities |
|---|---|
| 9:00 – 9:15 AM | Recap of Day 1 |
| 9:15 – 9:45 AM | Patient Rights and Education - What are the patients’ rights? - What information should be communicated that will result to customer satisfaction? |
| 9:45 – 11:00 AM | Medication Management and Safety - The processes for procurement, storage, prescribing, transcribing, preparing, dispensing and administration of safe and effective medication |
| 11:00 – 11:15 AM | COFFEE & TEA BREAK |
| 11:15 – 12:15 PM | Dialysis Care and Safety - Policies and procedures required to ensure achievement of desired outcomes and dialysis care is safe |
| 12:15 – 1:15 PM | Hygiene and Infection Control - Requirements and procedures in managing risk of infections |
| 1:15 – 2:00 PM | LUNCH |
| 2:00 – 2:15 PM | Mock Audit: Briefing - Observing the practices |
| 2:15 – 2:45 PM | Visit to Dialysis Center |
| 2:45 – 3:30 PM | Group Work to Prepare Report on Findings in Relation to the Standards |
| 3:30 – 3:45 PM | COFFEE & TEA BREAK |
| 3:45 – 4:30 PM | Presentation of Group Work & Open Forum |
| 4:30 – 5:00 PM | SPECIAL ADDRESS Undersecretary Mario Villaverde (TBC) Department of Health CLOSING REMARKS Dr. Rose Liquete Executive Director, National Kidney & Transplant Institute |
| 5:00 – 5:30 PM | Awarding of Certificates |
July 2, 2019healthcore admin
DEVELOPING A DATA COLLECTION PLAN IN THE HOSPITAL
| Time | Activities |
|---|---|
| 8:30 - 9:00 am | Registration & Networking |
| 09:00 - 9:30 am | Introduction Administrative Issues Workshop Objectives Ground Rules Plus Delta |
| 9:30 – 10:30am | 1. Measure Selection |
| 10:30 – 10:45am | BREAK |
| 10:45am – 12:00pm | 2. Measure Description |
| 12:00 – 1:00pm | LUNCH |
| 1:00 – 2:00pm | 3. Numerator and Denominator |
| 2:00 – 3:45pm | 4. Percentage, Ratio, and Rate |
| 3:45 – 4:00pm | BREAK |
| 4:00 – 5:30pm | 5. Targets and Benchmarking |
| 5:30 – 6:00pm | Wrap Up Adjournment |
DEVELOPING A DATA COLLECTION PLAN IN THE HOSPITAL
| Time | Activities |
|---|---|
| 8:30 - 9:00 am | Participant Arrival |
| 09:00 - 9:30 am | Introduction Administrative Issues Workshop Objectives Ground Rules Plus Delta |
| 9:30 – 10:30am | 1. Data Collection Plan Content |
| 10:30 – 10:45am | BREAK |
| 10:45am – 12:00pm | 2. Data Types and Elements |
| 12:00 – 1:00pm | LUNCH |
| 1:00 – 2:00pm | 3. Sampling |
| 2:00 – 3:45pm | 4. Data Validation |
| 3:45 – 4:00pm | BREAK |
| 4:00 – 5:30pm | 5. Data Validation Continued |
| 5:30 – 6:00pm | Wrap Up Adjournment |
ANALYSIS & PRESENTATION OF DATA FOR MONITORING OF QUALITY & PERFORMANCE IN THE HOSPITAL
| Time | Activities |
|---|---|
| 8:30 - 9:00 am | Participant Arrival |
| 09:00 - 9:30 am | Introduction Administrative Issues Workshop Objectives Ground Rules Plus Delta |
| 9:30 – 10:45am | 1. Data Aggregation |
| 10:30 – 10:45am | BREAK |
| 10:45am – 12:00pm | 2. Data Aggregation Continued |
| 12:00 – 1:00pm | LUNCH |
| 1:00 – 2:00pm | 3. Mean, Median, Standard Deviation |
| 2:00 – 3:45pm | 4. Pie, Bar, Pareto, and Trend/Run Charts |
| 3:45 – 4:00pm | BREAK |
| 4:00 – 5:30pm | 5. Data Display and Reporting |
| 5:30 – 6:00pm | Wrap Up Adjournment |
July 2, 2019healthcore admin
7 October 2019 (DAY 1)
| Time | Activities |
|---|---|
| 8:30 am | Introduction |
| 09:00 am | Terminology, learning objectives and methodology, purpose and use of the guidelines |
| 10:00 am | - Morning Coffee Break - |
| 10:15 am | Principles of cleaning in a healthcare environment |
| 12:00 pm | - Lunch - |
| 1:00 pm | Basics of infection control |
| 1:30 pm | Staff health – protecting yourself and others |
| 2:30 pm | Practical Exercise – Case Studies |
| 3:30 pm | - Afternoon Coffee Break - |
| 4:45 pm | Evaluation of Results |
| 5:00 pm | End |
8 October 2019 (Day 2)
| Time | Activities |
|---|---|
| 8:30 am | Review of Day 1 |
| 09:00 am | Cleaning chemicals, equipment and techniques |
| 10:00 am | - Morning Coffee Break - |
| 10:15 am | Environmental management practices |
| 12:00 pm | - Lunch - |
| 1:00 pm | Standard Operating Procedures for cleaning |
| 2:00 pm | Cleaning of special facilities |
| 2:30 pm | Cleaning schedule |
| 3:00 pm | - Afternoon Coffee Break - |
| 3:30 pm | Practical Exercise – Case Studies |
| 4:45 pm | Evaluation of Results |
| 5:00 pm | End |
9 October 2019 (Day 3)
| Time | Activities |
|---|---|
| 8:30 am | Review of Day 2 |
| 09:00 am | Management of medical equipment |
| 10:00 am | - Morning Coffee Break - |
| 10:15 am | Risk categorization of hospital areas |
| 12:00 pm | - Lunch - |
| 1:00 pm | Pest Control |
| 1:30 pm | Additional considerations |
| 2:30 pm | Practical Exercise – Case Studies |
| 3:30 pm | Examinations |
| 4:30 pm | Evaluation of Results |
| 5:00 pm | End |
February 26, 2019healthcore admin
DISCUSSION TOPICS
ESSENTIALS OF RISK MANAGEMENT
• What is the definition of risk?
• What is risk management?
• What are the focus areas of risk management that relates to provision of health care services?
• What is the design of a risk management program?
RISK ASSESSMENT
• What is the purpose of a risk assessment?
• What are the key determinants of risk assessment?
• What are the different risk assessment methods?
• What is the method for conducting a “Hazard Vulnerability Analysis”
HAZARD VULNERABILITY ANALYSIS (HVA)
• What is the role of facility inspection in conducting and HVA?
• What is the purpose of an HVA?
• What is the method for conducting a HVA
FAILURE MODE EFFECT ANALYSIS (FMEA)
• What is the purpose of an FMEA
• What is the method for conducting a FMEA?
• What are risk reduction solutions and how do they related to FMEA?
ERROR PROOFING
• What are the concepts of error proofing?
• What are the determinants of human errors?
• What is the role of human factor engineering and ergonomics in error proofing?
• What are health care examples of error proofing
TOOLS AND METHODS
1. ESSENTIALS OF RISK MANAGEMENT
• Design of risk management program
2. RISK ASSESSMENT & TOOLS
• Completion of risk assessment tool
3. FAILURE MODE EFFECT ANALYSIS (FMEA)
• Completion of FMEA table
4. ERROR PROOFING
• Identification and categorization of human errors
| Time | Activities |
|---|---|
| 8:00 - 8:30 | Participant Arrival |
| 08:30 – 09:00 | Introduction to Patient Management & Quality Assurance |
| 09:00 – 9:30 | Workshop Proper Administrative Issues Workshop Objectives Ground Rules Plus Delta |
| 09:30 – 10:30 | Essentials of Risk Management |
| 10:30– 10:45 | Break |
| 10:45 – 12:00 | Risk Assessment |
| 12:00 – 13:00 | Lunch |
| 13:00 – 13:30 | Risk Assessment Continued |
| 13:30 – 15:15 | FMEA |
| 14:15 – 15:15 | High Risk Medications |
| 15:15 – 15:30 | Break |
| 15:30 – 16:45 | Error Proofing |
| 16:45 – 18:00 | Three Day Workshop Review Wrap Up Adjournment |
February 26, 2019healthcore admin
DISCUSSION TOPICS
1. ESSENTIALS OF PATIENT SAFETY CULTURE
• What is a leader?
• How can leaders support patient safety?
• What are patient safety events?
• What is the relationship between medical errors and patient safety events?
• What is the relationship between medical errors and process inefficiency?
• What are the steps to managing patient safety events?
2. INTRODUCTION TO PATIENT SAFETY GOALS
• What is a patient safety goal?
• Why are patient safety goals important?
• What is the origin of patient safety goals?
• What is a standard and the relationship to patient safety goals?
• What is a method for interpreting standards?
3. REVIEW OF PATIENT SAFETY GOALS
• What is the interpretation of the patient safety goal?
• What are the process requirements of the patient safety goal?
• What are recommended good practices?
• How can compliance with the patient safety goal be evaluated?
TOOLS AND METHODS
1. ESSENTIALS TO PATIENT SAFETY CULTURE
• Brainstorming
• Categorization of patient safety events
2. INTRODUCTION TO PATIENT SAFETY GOALS
• Method for interpreting standards
• Identification of process requirements of standards
3. REVIEW OF PATIENT SAFETY GOALS
• Interpretation of goals
• Analysis of process requirements
• Designing “good practice” processes
• Selecting compliance measures (indicators)
2.9.1.0
| Time | Activities |
|---|---|
| 8:00 - 8:30 | Participant Arrival |
| 08:30 – 09:00 | Introduction to Patient Management & Quality Assurance |
| 09:00 – 9:30 | Workshop Proper Administrative Issues Workshop Objectives Ground Rules Plus Delta |
| 09:30 – 10:15 | 1. Essentials of Patient Safety Culture |
| 10:15– 10:30 | Break |
| 10:30 – 11:30 | 2. Introduction to Patient Safety Goals |
| 11:30–12:00 | Patient Safety Identification |
| 12:00 – 13:00 | Lunch |
| 13:00 – 14:15 | Effective Communication |
| 14:15 – 15:15 | High Risk Medications |
| 15:15 – 15:30 | Break |
| 15:30 – 16:30 | Safe Surgery |
| 16:30 – 17:15 | Hand Hygiene |
| 17:15 – 18:00 | Fall Prevention |
| 18:00 – 18:30 | Wrap Around Adjournment |
February 26, 2019healthcore admin
DISCUSSION TOPICS
ESSENTIALS OF LEADERSHIP AND QUALITY
• What is leadership and who are the leaders in a healthcare organization?
• What are leadership requirements that support quality and patient safety?
• What is the role of emotional intelligence in fostering effective leadership?
COST OF QUALITY ANALYSIS
• What are the concepts and methods of cost of quality analysis?
• What is the practical use of a cost of quality analysis?
PRIMARY DRIVER DIAGRAM
• What is the purpose of a primary driver diagram?
• What are methods for using a primary driver diagram to develop sustainable solutions
CULTURE OF SAFETY
• What is the patient safety crisis?
• What is culture of safety?
• What are the key aspects of a culture of safety?
• What are the methods for monitoring culture of safety in a healthcare organization?
CHANGE MANAGEMENT
• What are the components of a four-step change management model?
• What are practical approaches for using change management concepts to support quality and patient safety improvement?
TOOLS AND METHODS
1. ESSENTIALS OF LEADERSHIP AND QUALITY
• Brainstorming
• Consensus Fist of Five
• Ground Rules
• Plus Delta
2. COST OF QUALITY ANALYSIS
• Cost of quality case study and analysis
3. PRIMARY DRIVER DIAGRAM
• Writing AIM statements
• Primary driver diagram analysis
4. CULTURE OF SAFETY
• Review and analysis of safety walk questions
• Benefits and Barrier tool
5. CHANGE MANAGEMENT
• Developing shared vision for quality and patient safety problems
• Conducting a stakeholder analysis
• Use of ARMI tool to ensure staff engagement
| Time | Activities |
|---|---|
| 8:00 - 8:30 | Participant Arrival |
| 08:30 – 09:00 | Introduction to Patient Management & Quality Assurance |
| 09:00 – 9:30 | Workshop Proper Administrative Issues Workshop Objectives Ground Rules Plus Delta |
| 09:30 – 10:45 | 1. Essentials of Leadership and Quality Management |
| 10:30– 10:45 | Break |
| 10:45 – 12:00 | 2. Cost of Quality Analysis |
| 12:00–13:00 | Lunch |
| 13:00 – 14:00 | 3. Primary Driver Diagram |
| 14:00–15:45 | 4. Culture of Safety |
| 15:45–16:00 | Break |
| 16:00–18:00 | 5. Change Management |
| 18:00 –18:30 | Wrap Up Adjournment |
2.9.1.0
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